Questions
- How Much Is Shipping?
- Do you ship internationally?
- Do you accept Returns/Exchanges?
- When will my order ship?
How Much Is Shipping? TOP
Our shipping cost is a flat rate fee of 4.99 no matter how many products you purchase.
Do you ship internationally? TOP
We most definitely do! We ship to all countries. International shipping cost varies based off of the country you live in. Simply enter in your items that you would like to purchase in your shopping cart and your shipping charges will show.
Do you accept Returns/Exchanges? TOP
Yes we do, we offer a no hassle return and exchange policy. Items must be returned within 3 business days after receipt of delivery.
All items must be in it's original packaing and must include any accessories that the costume comes with. All tags must be in place and item must not have been worn by.
You can exchange your item for a larger size or smaller size at no additional charge!! You will have to pay for shipping chargers to have the new item shipped to you.
If you want to return an item we charge a 30% restocking fee. So you will receive a refund for your subtotal before shipping charges minus a 30% restocking fee.
We do not refund shipping cost.
We do not accept returns or exchanges for Sale or Clearance items.
When will my order ship? TOP
Each costume has it's shipping time listed in the product details. Shipping time is either 2 to 14 business days. Business days are Monday through Friday with the exception of holidays. Make sure to make a note of the shipping times. If you think you need a costume by a specific date, please feel free to email us by clicking on the contact us link at the top of each page and we will let you know if you can receive the costume in time.
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